Privacy policy

This policy explains what information [COMPANY LEGAL NAME] (“ParkPassGo”) collects when you use our website and services, how we use it, and the choices you have.

Information we collect

• Booking details: name, email, phone number, license plate and vehicle description, the facility and time window you book, and the price paid.
• Account details: email, password (stored as a one-way hash), saved vehicles and booking history, if you create an account.
• Payment details: handled by our payment processor. We receive a payment reference and the last four digits of your card, never the full number.
• Searches and usage: destinations and times you search for, pages viewed, device and browser information, and approximate location if you allow it.
• Messages: what you send us through the contact form or by email.

How we use it

• To make, confirm, change and cancel bookings, and to share the details a facility needs to admit your vehicle.
• To send confirmation, pass, cancellation and account emails.
• To answer your questions and handle disputes.
• To improve search results and the site, and to detect fraud and abuse.

Who we share it with

Facility operators and parking providers receive the details needed for your booking (vehicle and plate, time window, confirmation). Service providers process payments, send email, host our systems and help us understand usage. We do not sell your personal information.

Retention

Booking records are kept as long as needed for accounting, disputes and legal requirements. You can ask us to delete your account at any time.

Your choices

You can view and update account details after signing in, book as a guest without an account, and contact us to access, correct or delete your information. California residents have additional rights under the CCPA; contact us to exercise them.

Cookies

We use strictly necessary cookies and local storage to keep you signed in and remember preferences. We will ask before using any analytics cookies that are not strictly necessary.

Contact

Privacy questions: support@parkpassgo.com. [COMPANY LEGAL NAME], [ADDRESS].